Front Desk Supervisor at The Columns Hotel

Position	Front Desk Supervisor
Posted	30 May 2026
Expired	29 Jun 2026
Company	The Columns Hotel
Location	New Orleans \| US
Job Type	Full Time

Job Description:

Latest job information from The Columns Hotel for the position of Front Desk Supervisor. If the Front Desk Supervisor vacancy in New Orleans matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Columns Hotel for the position of Front Desk Supervisor below matches your qualifications.

The Front Desk Supervisor oversees daily front office operations to ensure exceptional guest service and efficient hotel performance. This role is responsible for supervising front desk staff, managing reservations, resolving guest concerns, and coordinating communication between departments while maintaining high hospitality standards.

Key Responsibilities

Supervise daily front desk operations, including guest check-in/check-out procedures
Provide excellent customer service and professionally resolve on-property guest issues and complaints
Manage and respond to guest emails, inquiries, and special requests in a timely manner
Handle incoming and outgoing calls with guests, vendors, and maintenance providers
Coordinate and manage group reservations and rooming lists
Monitor room availability, rates, and reservation accuracy across booking platforms
Assist with training, scheduling, and supporting front desk team members
Coordinate with housekeeping and maintenance departments to ensure guest satisfaction and operational efficiency
Maintain accurate guest records, billing, and payment processing
Ensure compliance with hotel policies, procedures, and service standards

Systems & Platforms

Stayntouch PMS
SiteMinder
Tablet Hotels
Mr & Mrs Smith
Expedia

Skills & Qualifications

Strong customer service and problem-solving abilities
Experience in hotel front desk or hospitality supervisory roles
Excellent verbal and written communication skills
Ability to multitask in a fast-paced environment
Knowledge of hotel reservation systems and OTA extranets
Professional phone etiquette and conflict resolution skills
Strong organizational and leadership abilities

More detail about The Columns Hotel part of The Columns, please visit

Job Info:

Company: The Columns Hotel
Position: Front Desk Supervisor
Work Location: New Orleans
Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Front Desk Supervisor at the office New Orleans above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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