Latest job information from Krispy Kreme Doughnuts, Inc. for the position of Field Tech Services Coordinator. If the Field Tech Services Coordinator vacancy in Winston Salem matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Krispy Kreme Doughnuts, Inc. for the position of Field Tech Services Coordinator below matches your qualifications.
Since its founding in 1937, Krispy Kremeâs focus has remained the same - making fresh doughnuts using our founderâs original recipe. The brandâs iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Field Tech Services Coordinator will be a dynamic, customer service-focused individual who works fast and pays attention to the details. This position will support the maintenance department within our organization and most importantly our shops. You will report directly to the Manager, Tech Services and help coordinate all facets of equipment maintenance. A TASTE OF WHAT YOU WILL BE DOING: Liaison to shop operation teams and service vendors Provide support to the shops with equipment maintenance work. Responsible for all Administration Duties associated with managing maintenance actions through the CMMS - Service Channel Assign and manage work orders to Krispy Kreme technicians or external service providers. Check and update work order status for Krispy Kreme technicians or external service providers. Support the Maintenance Department in tracking work orders, follow-ups, and communication with vendors and shops. Ensure work orders assigned to Krispy Kreme technicians are processed for payment. Oversee technician scheduling and dispatch notifications to shops. Write, organize, and communicate Standard Operation Procedures Manage weekly and monthly reporting through Service Channel. Maintain, track, update, and schedule preventative maintenance (PM) programs Manage retiring and addition of new assets in Service Channel Assist in preparing and distributing project status reports including timelines, internal cost control documentation, and financial accrual reporting Set up and maintain a project filing system, assist in project filing system and maintenance Request and track payments for projects Manage onboarding of new vendors. Ensure work orders, proposals and invoices move through the system without undue delay in approval, completion, or payment Maintain SOX compliance Other duties as assigned YOUR RECIPE FOR SUCCESS: 2+ years of administrative or office experience in a related field desired Preferred experience in equipment maintenance in the QSR or retail industry Task management (Overseeing multiple tasks/projects simultaneously and maintaining a consistently high level of output) Listening and learning (Ability to assess priorities quickly, and become proficient with protocol, culture, and processes) Problem-solving (Takes initiative and goes beyond established framework; looks for new ideas and creative solutions to overcome challenges) Ability to work in a team environment with a customer service focus Strong communication skills, both written and verbal Ability to handle confidential and sensitive information with the appropriate discretion Creative-thinking and problem-solving skills; able to think outside of the box, propose and then execute approved processes, and resolve issues as they arise within all company policies and best practices Strong IT skills MS Suite Oracle Prior CMMS systems experience Strong understanding of Maintenance practices. Processes (RFQs, project timelines, punch lists, project closures) Understanding of technical terms and processes associated with job category. BENEFITS: Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO and âdreamâ days Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at WHY KRISPY KREME? At Krispy Kreme, we focus on:? Loving People:? Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.? Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities:? At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.? In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.? In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.? Loving Planet:? We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.? We are working on reducing food waste through donation efforts, animal feed, and composting programs.? Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed? doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and
Job Info:
Company: Krispy Kreme Doughnuts, Inc.
Position: Field Tech Services Coordinator
Work Location: Winston Salem
Country: US
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