Clinic Liaison at NextGen Genetics, LLC

Job Description:

Latest job information from NextGen Genetics, LLC for the position of Clinic Liaison. If the Clinic Liaison vacancy in San Jose matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at NextGen Genetics, LLC for the position of Clinic Liaison below matches your qualifications.

Job Description

Build What Matters Most—Families, Futures, and Your Career

Luminary Life Sciences (NextGen Genetics) is illuminating the path to parenthood for individuals and families by pioneering a comprehensive suite of life science services tailored to meet the specialized needs of patients throughout every step of the reproductive health journey. Our vision is to empower patients and health care professionals by offering innovative, customer-centered solutions that provide support from pre-conception to post-birth.

Opportunity Overview

We have an immediate opening for a Clinic Liaison to join our team at Luminary Life Sciences in San Jose, California.

• Schedule: Monday through Friday, from 8:30 AM to 5:00 PM Pacific Time
• Compensation: $27 to $33 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

In this role, the Clinic Liaison will:

• Serve as the main point of contact for referring physicians, clinical staff and the sales team. 

• Promote clinic services through outreach efforts including phone calls and presentations.

• Build and maintain strong relationships with external referral sources and internal care teams.

• Identify and resolve issues related to patient referrals, access, or service gaps.

• Track referral trends and provide reports or feedback to leadership.

• Ensure a high level of customer service and patient satisfaction.

• Provide demonstrations of the patient portal to clinical staff and partners 

• Assist external partners with setting up, navigating, and troubleshooting the online portal.

• Serve as a liaison between external partners with technical support when needed.

• Collect feedback and report portal usability issues to internal teams.

• Assist in the day-to-day upkeep of the EMR system, including user access, data pulling oversight, and workflow troubleshooting.

What You'll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Bachelor's Degree.

• Computer proficiency required.

• Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships.

• Demonstrated expertise in continuous quality improvement, customer service, and team building.

• Strong customer service and results orientation; highly responsive to requests.

• Excellent verbal & written communication skills.

• Proven ability to build and maintain highly effective teams.

• Ability to work as part of a multi-disciplinary team.

• Excellent interpersonal skills and ability to build and maintain effective working relationships.

• Excellent managerial, interpersonal and organizational skills.

• Ability to maintain the highest level of confidentiality.

• Flexibility and willingness to learn at all times.

• Excellent multi-tasking abilities.

What We Offer

We are proud to provide a competitive, comprehensivebenefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

We believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Job Info:

• Company: NextGen Genetics, LLC
• Position: Clinic Liaison
• Work Location: San Jose
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Clinic Liaison at the office San Jose above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.