Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace

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Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace

The beautiful, family friendly is seeking a full-time Overnight Hospitality Officer to join their team!

Ideal candidates for this position will have previous guest/customer facing security experience, as well as excellent communication and guest service skills.

Shift Pattern: overnight (10:30 pm to 7 am) - full availability and weekend availability required

Pay Rate: $20.72 per hour

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

• Access to your pay when you need it through DailyPay

• Medical Insurance Coverage - for you and your family

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel discount program

• Supportive parental leave

• Matching 401(k)

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions

• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property

• Promote safe work practices

• Initiates preliminary investigations into incidents, as needed

• Writes reports and ensures accuracy of necessary documentation, as needed

• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - Were leaders in our industry and in our communities.

• Teamwork - Were team players in everything we do.

• Ownership - Were the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Information :

• Company : Hilton
• Position : Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace
• Location : Orlando, FL
• Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace job info - Hilton Orlando, FL above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace job info - Hilton Orlando, FL in 2025-03-20 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.