Agriculture Equipment Service Manager at Dinkel Implement

Job Description:

Latest job information from Dinkel Implement for the position of Agriculture Equipment Service Manager. If the Agriculture Equipment Service Manager vacancy in Norfolk matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Dinkel Implement for the position of Agriculture Equipment Service Manager below matches your qualifications.

Job Description

A leading New Holland, JCB, Kubota agricultural equipment dealership is seeking an experienced and highly motivated Service Manager to lead our service department. This role is responsible for ensuring the efficient, profitable, and high-quality operation of all service activities, driving customer satisfaction, and maintaining strong team performance.

Key Responsibilities

• Manage Service Operations: Oversee the daily scheduling, work assignments, and efficiency of all service technicians, ensuring jobs are completed accurately and on time, meeting dealership profitability goals.
• Customer Relations: Maintain exceptional customer satisfaction by addressing service-related inquiries, resolving complaints promptly, and clearly communicating repair status and estimated costs.
• Team Leadership & Development: Recruit, train, mentor, and evaluate service department personnel, fostering a productive and positive work environment focused on technical excellence and safety.
• Warranty and Administration: Manage all service-related paperwork, including warranty claims, work orders, invoices, and service records, ensuring compliance with all Manufacturer policies and procedures.

Qualifications

• Experience: Minimum of 3-5 years of experience in a Service Manager or supervisory role within an agricultural dealership environment.
• Technical Proficiency: Strong mechanical aptitude and deep working knowledge of New Holland or Case agricultural and/or construction equipment, including diagnostic tools and repair procedures.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with customers, technicians, and management.
• Certifications/Education: High School Diploma or equivalent required; a technical degree or relevant certifications (e.g., New Holland or Case factory training) is highly preferred.

Job Info:

• Company: Dinkel Implement
• Position: Agriculture Equipment Service Manager
• Work Location: Norfolk
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Agriculture Equipment Service Manager at the office Norfolk above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.