Help Desk Support Specialist at PRI Technology

Job Description:

Latest job information from PRI Technology for the position of Help Desk Support Specialist. If the Help Desk Support Specialist vacancy in Shelton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at PRI Technology for the position of Help Desk Support Specialist below matches your qualifications.

Job Description

Help Desk Technician
Full-time/Permanent
MSP experience is needed.
Responsibilities:

• Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
• Service and diagnosis of hardware and software
• Remote/onsite support
• Handle phone calls
• Respond quickly to problems and demonstrate skillful problem solving
• Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
• Rotating after hours on call schedule

Skills:

• Configuring, installation, and maintenance of software and hardware (such as: PCs, Macs, operating systems, system software, software applications, antivirus, printers, and displays)
• Producing detailed documentation of user requests and resolutions for all calls
• Problem solving methods and resolution
• Maintain and update routine information systems and programs
• Configuring, installation, maintenance, and diagnostics of LAN/WAN networks
• Experience with Office 365 and Office suite products
• Ability to multitask and resolve issues quickly
• Experience with PC imaging
• ITIL certification

Job Info:

• Company: PRI Technology
• Position: Help Desk Support Specialist
• Work Location: Shelton
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Help Desk Support Specialist at the office Shelton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.