Service Advisor -- Agriculture & Turf Advisor at Atlantic Tractor LLC

Job Description:

Latest job information from Atlantic Tractor LLC for the position of Service Advisor -- Agriculture & Turf Advisor. If the Service Advisor -- Agriculture & Turf Advisor vacancy in Salisbury matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Atlantic Tractor LLC for the position of Service Advisor -- Agriculture & Turf Advisor below matches your qualifications.

Job Description

Atlantic Tractor

Location: Salisbury, Maryland

Service Writer Job Description

Purpose:

Assists the service manager in maintaining accurate and on-time reports and records

relative to the service department’s operation within the dealership. Answers customer

inquiries about service work and generates repair quotes. Prepares and manages work

orders to ensure technicians have work in front of them.

Responsibilities:

● Fields internal and external customer inquiries to the Service Department.

● Opens work orders as directed by the Service Manager and maintains control until

they are closed and invoiced.

● Updates customer profiles using equipment, hours, or other information from the

customer work order

● Provides guidance and generates quotes for customer machine repairs.

● Sells service labor and parts ensuring all techs are highly productive so that

budgets and goals are met.

● Works with the Service Manager to identify and execute continuous process

improvements.

● Communicates, enforces and monitors effective service department processes to

ensure customer satisfaction.

● Reviews work orders for completeness and accuracy prior to customer billing

prior to Service Manager review.

● Maintains a clean work area and performs work in a neat and orderly fashion.

● Follows all safety rules and regulations in performing work assignments.

● Maintains knowledge of John Deere and competitive products.

● Complete other duties as assigned by Service Manager.

Preferred Experience, Education, Skills and Knowledge:

● Previous involvement / experience in activities such as sales, service, training or

other related work within a mechanical field.

● Experience with basic computer functions and accounting practices.

● Experience working cooperatively in a team environment.

● Excellent Customer Relationship Skills.

● High School Diploma, GED or equivalent experience required.

The pay range for this position is $20 - $24 per hr based on experience

#INDHP

Job Info:

• Company: Atlantic Tractor LLC
• Position: Service Advisor -- Agriculture & Turf Advisor
• Work Location: Salisbury
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Advisor -- Agriculture & Turf Advisor at the office Salisbury above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.