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Customer Specialist at N Ear

Position Customer Specialist
Posted 24 Jul 2026
Expired 23 Aug 2026
Company N Ear
Location Tampa | US
Job Type Full Time

Job Description:

Latest job information from N Ear for the position of Customer Specialist. If the Customer Specialist vacancy in Tampa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at N Ear for the position of Customer Specialist below matches your qualifications.

*N-ear Customer Service Representative*
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
As a Customer Service Representative at N-ear, you will serve as the first point of contact for our customers, providing exceptional administrative and technical support via phone and email. You will handle incoming inquiries, assist with product and warranty questions, and offer internal support to the sales team. This role requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to make timely and accurate decisions.
*Main Duties:*
* Respond promptly and professionally to customer inquiries via phone and email
* Provide accurate information and troubleshooting assistance regarding N-ear products and warranties
* Document and escalate product issues and warranty claims as needed
* Support the sales team by addressing customer questions and assisting with prospect follow-ups
* Track customer interactions and maintain detailed records in the CRM system
* Coordinate with warehouse and operations to resolve fulfillment and shipping inquiries
* Identify and report recurring product or service issues to improve customer satisfaction
* Maintain a high level of product knowledge to effectively support customers and internal teams
* Uphold N-ear’s brand standards and commitment to excellence in all interactions
*Requirements*:
* High school diploma or equivalent required; associate’s or bachelor’s degree preferred
* Minimum 1 year of experience in a customer service or support role
* Excellent verbal and written communication skills
* Ability to handle a high volume of calls and emails in a fast-paced xkmhxrz environment
* Strong problem-solving skills and attention to detail
* Proficient in Microsoft Office Suite and customer service software (e.g., CRM platforms)
* Experience supporting technical products or electronics is a plus
* Positive attitude and a team-player mentality
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Work Location: In person

Job Info:

  • Company: N Ear
  • Position: Customer Specialist
  • Work Location: Tampa
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Specialist at the office Tampa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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