Receptionist/Administration at Mercedes-Benz of Gilbert

Job Description:

Latest job information from Mercedes-Benz of Gilbert for the position of Receptionist/Administration. If the Receptionist/Administration vacancy in Gilbert matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Mercedes-Benz of Gilbert for the position of Receptionist/Administration below matches your qualifications.

Job Description

Join the Winning Team at Mercedes-Benz of Gilbert!

Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility. Serving the Gilbert area, we’re known for our successful sales and service team, and we’re on the lookout for dedicated, motivated individuals to join us as a Receptionist!

Top applicants will be friendly and enthusiastic when greeting customers. Applicant must be professional in both appearance and telephone skills.

• A minimum of one year administrative experience is required.
• Must be competent using Microsoft Excel, Word as well as Google Sheets and Google Drive products.
• A minimum of one year receptionist experience is preferred.
• Dealership and CDK experience is a plus!.
• Applicant must enjoy working with others in a fast paced environment.
• Some duties include answering a multi-line telephone system, greeting guests, data entry, making follow up outbound calls and various other tasks as assigned. 

If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you. Automotive reception experience is a plus, but we’re happy to train the right candidate!

Working weekday morning, afternoon and nights shifts, as well as on weekends will be required. 

WHAT WE OFFER:

• Benefits
• Promotes from within
• Full time schedule.

RESPONSIBILITIES:

Administrative Duties:

• Enter vehicle data in various dealer portals
• Compile reports for management
• Have a strong understanding of Microsoft Office products (Excel, Word, etc.). Must be competent with using Good Drive products.
• Be able to navigate multiple websites, apps and portals
• Have a competent understanding of technology and how to navigate different sites, portals and apps.

Reception Duties:

• Manage inbound calls and route the to the correct department accordingly
• Welcome walk in traffic
• Engage daily with customers via phone 
• Make outbound calls to follow up with potential sales customers
• Manage incoming sales calls and enter information into database
• Monitor online lead database for client inquiries
• Complete data entry tasks
• Frequently check and respond to emails promptly
• Keep and maintain a clean and welcoming front desk
• Be cheerful and welcoming to all of our clients
• Assist sales personnel
• Assist management

REQUIREMENTS:

• Strong verbal and written communication skills
• Ability to handle objections confidently over the phone
• Call center experience preferred but we will train the right candidate.
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Must work well within a team environment
• Work well being behind a computer 
• Work well with interacting with clients and staff
• Familiar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications.
• Must be willing to submit to a drug screen prior to employment

Job Info:

• Company: Mercedes-Benz of Gilbert
• Position: Receptionist/Administration
• Work Location: Gilbert
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Receptionist/Administration at the office Gilbert above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.