| Position | Patient Financial Navigator |
| Posted | 26 Jul 2026 |
| Expired | 25 Aug 2026 |
| Company | CoxHealth |
| Location | Lake Spring | US |
| Job Type | Full Time |
Latest job information from CoxHealth for the position of Patient Financial Navigator. If the Patient Financial Navigator vacancy in Lake Spring matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at CoxHealth for the position of Patient Financial Navigator below matches your qualifications.
Description
:The Patient Financial Navigator (PFN) assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity. The Patient Financial Navigator determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs or other assistance. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for the hospitals and acts as an advocate for the patient in resolving patient liability.Education: ▪ Required: High school diploma or equivalent ▪ Preferred: One year of advanced education or special training Experience: ▪ Required: 1-2 years customer service experience, preferably in healthcare or insurance industry Skills: ▪ Excellent verbal and written communication skills ▪ Must demonstrate the ability to utilize skills to inspire teamwork, quality, accountability, and ownership among the team ▪ Able to work effectively independently and collaboratively with a team ▪ Self-starter ▪ Critical thinking skills required ▪ Proficient in using computers and computer systems including Microsoft Word and Excel ▪ Ability to multi-task and have attention to detail ▪ Familiar with the insurance industry and collection process Licensure/Certification/Registration: ▪ Required: Within 90 Days of hire, employee must obtain their Certified Application Counselor (CAC) ▪ Certified Healthcare Access Associate (CHAA) preferredAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Patient Financial Navigator at the office Lake Spring above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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