HP3 EAP at APS Health Care PR

Job Description:

Latest job information from APS Health Care PR for the position of HP3 EAP. If the HP3 EAP vacancy in Carolina matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at APS Health Care PR for the position of HP3 EAP below matches your qualifications.

Job Description

Position Summary:

The Health Professional 3/ EAP performs telephonic assessments; provides short-term problem resolution, referral and follow up for managers, employees and family members covered by APS’ Employee Assistance Programs as well as OPTIMIND Programs. This key individual achieves outstanding customer and member service, and addresses providers’ needs as established by the organization. Must be available while non-clinical staffperforms initial screening.

Essential Functions:

1. Performs risk assessments; short-term problem resolution, referrals, follow up and authorization for members seeking services.
2. Assists callers in crisis and develops immediate action plans for callers presenting any risk.
3. Demonstrates thorough understanding of the mental health and substance abuse treatment system to be able to guide clients, employers or family members to the appropriate level of care available.
4. Assesses workplace and management issues while providing suggestions and developing action plans.
5. Prepares, coordinates and facilitates trainings regarding clinical topics, as well as onsite program orientations and workshops.
6. Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS), NCQA, URAC and guidelines set forth by other regulatory agencies & HIPAA where applicable; obtains necessary professional and continuing education required for licensure and any applicable certifications.
7. In addition, all other duties assigned by the manager and/or supervisor.

Education:

• Master’s Degree in a Behavioral Health field or Bachelor’s Degree in Nursing.
• Current, unrestricted clinical license(s) to practice in Puerto Rico territory.

Experience:

• Minimum 2 years of experience in a Clinical, Behavioral or Managed Care field preferred.

Knowledge:

• Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
• Strong knowledge in behavior principles, chronic illnesses and disease management.
• Strong telephonic assessment and customer service skills.
• Knowledge in community based resources.
• Knowledge in clinical assessment and crisis intervention.
• Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.

Job Info:

• Company: APS Health Care PR
• Position: HP3 EAP
• Work Location: Carolina
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information HP3 EAP at the office Carolina above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.