Account Maintenance Associate at Robinhood Crypto

Job Description:

Latest Job Information from Company Robinhood Crypto as position Account Maintenance Associate. If Job Vacancy Account Maintenance Associate in Gainesville, FL matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Robinhood Crypto as the position Account Maintenance Associate below matches your qualifications.

We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Account Maintenance team's mission is to deliver efficient and accurate account opening, maintenance, and administrative support to our clients.

As an Account Maintenance Associate, you will work with a highly motivated team providing timely and accurate execution of new account opening and account maintenance functions. You must welcome challenges, seek continuous improvement, and be eager to learn and grow within a dynamic environment.

This role is based in our Gainesville, FL and Clearwater, FL offices. In-person attendance is expected 5 days per week during the first 6 months, and at least 3 days per week thereafter.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

• Review and process new account applications and account maintenance requests, ensuring all requests are processed timely and efficiently.
• Keep records of interactions and file account-related documents.
• Provide accurate, valid, and complete information to advisor and client inquiries while following communication guidelines and compliance policies and procedures.
• Partner with the firm's clearing teams to handle complex account opening and maintenance inquiries.
• Complete other projects as assigned by management.

• Outstanding attention to detail and accurate data entry skills.
• Ability to think critically and apply base knowledge of account-related processes to more difficult account opening and maintenance requests.
• Ability to identify inefficiencies in operational processes and help craft and implement solutions.
• Demonstrated strong verbal and written customer service skills that reflect a high level of integrity and excellent customer service.
• The ability to form relationships based on the needs of our advisors and their clients.
• Ability to prioritize and manage time effectively.
• Minimum of 2 years of direct customer service experience.
• Minimum of 1 year of back-office operations experience in the financial industry, preferably specific experience and/or a knowledge base in securities trading.
• SIE and Series 7 License is nice to have, but not required.

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Job Info:

• Company: Robinhood Crypto
• Position: Account Maintenance Associate
• Work Location: Gainesville, FL
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Account Maintenance Associate at the office Gainesville, FL above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.