| Position | Collections & cash application manager in logistics |
| Posted | 19 Jul 2026 |
| Expired | 18 Aug 2026 |
| Company | DHL ECommerce, Americas |
| Location | Weston | US |
| Job Type | Full Time |
Latest job information from DHL ECommerce, Americas for the position of Collections & cash application manager in logistics. If the Collections & cash application manager in logistics vacancy in Weston matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at DHL ECommerce, Americas for the position of Collections & cash application manager in logistics below matches your qualifications.
As a Collections & Cash Application Manager, you will lead a team of collection specialists and cash application specialists, overseeing the collection of late payments and the posting, application, and coding of incoming payments from customers.
At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
About the Role
As a Collections & Cash Application Manager, you will oversee the collection of late payments and the posting, application, and coding of incoming payments from customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Manage a team of collection specialists who follow current collection guidelines when collecting on delinquent customers while working through disputes with internal teams such as sales, commercial, customer service, operations, among others.
• Manage a team of cash application specialists who are responsible for posting, applying and coding incoming payments & customer credit/debit memos along with any corresponding electronic or manual remittance advice from customers.
• Prepare weekly collection reports and workflow for the collection specialists.
• Prepare weekly cash collection reports and workflow for the cash application specialists.
• Drive past dues down while measuring progress on defined KPIs.
• Report excessively delinquent customer accounts to the Director of Credit & Collections.
• Manage excessively delinquent customer accounts with credit hold.
• Collaborate with multiple levels of management including Finance, Sales, Commercial, Customer Service, IT & Operations on problematic issues arises from customers interactions.
• Effectively select, develop, coach, empower and motivate the team to ensure growth in their scope of responsibility and accountability for operational excellence.
• Evaluate existing systems/processes to reduce complexity and increase process efficiency.
• Assist Director of Credit & Collections with month end close, internal & external audits, ERP audits and special projects when needed.
EDUCATION AND/OR EXPERIENCE:
• Bachelor’s degree in Accounting, Finance or related field.
• 6+ years of commercial credit & collections experience required.
• 1 year supervisory experience.
REQUIREMENTS/SKILLS:
• High energy with ability to inspire accountability.
• Continuous improvement mindset.
• Cross-functional collaboration.
• Leading teams.
• Excellent verbal and written communication skills.
• Ability to deal tactfully and confidently with internal & external customers.
• Problem solving capabilities.
• Financial analysis proficiency.
PHYSICAL DEMANDS:
• Physical demands are consistent with a professional office setting.
• Regular sitting at work station for 25 – 75%
As a leading logistics company in one of the fastest growing industries, at DHL e Commerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home:
• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. Equal Opportunity Employer - Veterans/Disability
After reading and understanding the criteria and minimum qualification requirements explained in the job information Collections & cash application manager in logistics at the office Weston above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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