Automotive Service Director at Apple Autos

Job Description:

Latest job information from Apple Autos for the position of Automotive Service Director. If the Automotive Service Director vacancy in Apple Valley matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Apple Autos for the position of Automotive Service Director below matches your qualifications.

Overview

Automotive Service Director

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $100,000.00 - $175,000.00

Apple Autos is a 7-brand, 8 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime. Apple Autos is seeking an experienced and dynamic Automotive Service Manager to lead our service department and continue delivering the highest level of customer satisfaction. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 6 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities.

The Automotive Service Manager will be responsible for managing the daily operations of the service department, ensuring high levels of customer satisfaction, and maintaining efficient and profitable operations. The ideal candidate will have strong leadership skills, a deep understanding of automotive systems, and a passion for delivering excellent customer service. Ford dealership experience is highly preferred.

• Oversee and manage the service department team, including hiring, training, and supervising technicians, advisors and support staff.
• Ensure efficient scheduling of work shifts and proper staffing levels to meet service demand.
• Interact with customers to understand their service needs, provide estimates, and explain repair details.
• Maintain high levels of customer satisfaction by addressing and resolving complaints promptly and effectively.
• Manage the workflow and ensure timely completion of repairs and services.
• Maintain accurate service records and manage documentation processes.
• Monitor budgets, expenses, and revenue for the service departments.
• Set pricing for service and repairs and monitor key performance indicators (KPIs) to meet financial goals.
• Ensure all work meets industry standards and safety regulations.
• Conduct inspections and quality checks on completed jobs.
• Ensure tools and equipment are maintained and promote a safe work environment.
• Work closely with the parts department and other dealership teams.
• Maintain compliance with manufacturer warranty and policy procedures.

• Minimum of 3-5 years of experience in automotive service management or a similar role.
• Ford dealership experience strongly preferred.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• In-depth knowledge of automotive systems, repair techniques, and diagnostic equipment.
• Ability to manage budgets, set pricing, and monitor financial performance.
• Proficiency in using service management software and other relevant computer applications.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Ability to work efficiently in a fast-paced environment.
• Physical requirements:
• Sit, stand and walk
• Use hands and arms to handle, feel, or reach
• Speak and hear
• Use close vision abilities
• Operate a vehicle with a valid driver’s license
• Occasionally, required to:
• Lift or move up to 50 lbs
• Stoop, kneel, crouch, or crawl
• Noise Level: Low to moderate

• Competitive Pay
• Professional and Respectful Work Environment
• Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
• Company Paid Life Insurance along with Voluntary Life and Disability
• Health Club Reimbursement
• Paid Paternity/Maternity Leave
• New and Used Vehicle, Parts, and Service Discounts
• Vacation, Holiday, Volunteer Time Off
• 401k with a Company Matching Contribution
• Employee Assistance programs

• We strive to make a positive impact in our world, you will get the opportunity to give back.
• Internal promotions, we offer our employees the opportunity to internally advance.
• We encourage teamwork, positivity, and kindness.
• Learning and development programs are available.
• We empower our employees to do what is best for our customers, and other employees
• Continually giving back to our employees for all of their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
• Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement: We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Info:

• Company: Apple Autos
• Position: Automotive Service Director
• Work Location: Apple Valley
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Automotive Service Director at the office Apple Valley above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.