Customer Service Representative at Globalchannelmanagement

Position Customer Service Representative
Posted 08 Aug 2026
Expired 07 Sep 2026
Company Globalchannelmanagement
Location Newark | US
Job Type Full Time

Job Description:

Latest job information from Globalchannelmanagement for the position of Customer Service Representative. If the Customer Service Representative vacancy in Newark matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Globalchannelmanagement for the position of Customer Service Representative below matches your qualifications.

Customer Service Representative requires:

  • GED, high school diploma
  • SAP
  • Optical experience
  • 1+ years' customer service, hospitality, call center
  • MS Office
  • Good computer navigation skills
  • Ability to work from home
  • Laptop
  • LAN connected, no WIFI

DUTIES:

  • Answers incoming calls and processes orders.
  • Resolves customer complaints, troubleshoots issues to determine best path for resolution.
  • Correctly documents customer interactions and tracks call types.
  • Maintains support service levels and upholds Luxottica's Customer Service standards.
  • Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

Job Info:

  • Company: Globalchannelmanagement
  • Position: Customer Service Representative
  • Work Location: Newark
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative at the office Newark above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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