Job Description:
Latest job information from Howell Chase for the position of Customer Service Representative. If the Customer Service Representative vacancy in Bluffton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Howell Chase for the position of Customer Service Representative below matches your qualifications.
Customer Service Representative:
We are looking to hire a quality individual that is interested in a long-term opportunity and who is eager to learn and improve their skills.
Howell Chase Heating & Air Conditioning is a fast-growing company driven by integrity and quality workmanship and we are searching for a CSR to join our fun, fast paced and busy team.
Join our team and unlock the potential for higher earnings with our performance-based pay structure complementing our hourly rates. Take charge of your financial growth while contributing to our dynamic workplace.
Essential Job Duties:
- Respond promptly to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently and professionally.
- Provide accurate information about products and services.
- Document and update customer records with details of interactions and transactions.
- Follow up with customers to ensure their issues are resolved.
- Collaborate with team members to improve customer service processes.
- Identify customer needs and assist them in making informed decisions.
- Adhere to company policies and procedures while addressing customer concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Escalate complex issues to appropriate departments or supervisors when necessary.
- Participate in training and development sessions to enhance service skills.
- Keep up-to-date with the latest product knowledge and updates.
- Assist in developing support materials and resources for customers.
Preferred Qualifications:
-Experience in Service Titan or similar software
-Experience in dispatching / customer service in home service industry
Compensation details: 18-22 Hourly Wage
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Job Info:
- Company: Howell Chase
- Position: Customer Service Representative
- Work Location: Bluffton
- Country: US
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative at the office Bluffton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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