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Commercial Tire Service Manager at Zolman's Best One Tire & Service

Position Commercial Tire Service Manager
Posted 20 May 2026
Expired 19 Jun 2026
Company Zolman's Best One Tire & Service
Location South Bend | US
Job Type Full Time

Job Description:

Latest job information from Zolman's Best One Tire & Service for the position of Commercial Tire Service Manager. If the Commercial Tire Service Manager vacancy in South Bend matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Zolman's Best One Tire & Service for the position of Commercial Tire Service Manager below matches your qualifications.

Description:

Zolman's Best One Fleet Service is looking for a Commercial Tire Service Manager to join our team! This role would be an ideal fit for somebody who is a leader, has a positive attitude, enjoys working with customers and employees. You will be joining a team of established industry professionals that have a desire to be the best in the tire industry. 

About the Role

The Commercial Tire Service Manager leads all aspects of commercial tire operations, including mobile service trucks, in-shop commercial tire work, and the commercial service advisor team. This role ensures safe, efficient, and high-quality service delivery to fleet, industrial, and commercial customers while driving operational excellence and strong customer relationships.

You will oversee technicians, coordinate with service writers, support sales efforts, and maintain high standards of safety, productivity, and customer satisfaction.


Key Responsibilities
Operational Leadership
  • Manage daily operations of commercial tire service trucks and in-shop commercial tire bays.
  • Ensure timely dispatching, job prioritization, and efficient workflow.
  • Maintain compliance with safety standards, DOT requirements, and company procedures.
  • Oversee inventory levels for commercial tires, retreads, OTR, and service supplies.
  • Monitor KPIs such as truck productivity, response times, job accuracy, and comeback rates.
Team Management
  • Lead and develop commercial tire technicians and the commercial service advisor.
  • Provide training on tire safety, mounting/dismounting, torque procedures, and roadside protocols.
  • Conduct performance reviews and support career development.
  • Foster a culture of accountability, teamwork, and continuous improvement.
Customer & Sales Support
  • Serve as a primary point of contact for commercial and fleet customers.
  • Work closely with service writers to ensure accurate estimates, work orders, and billing.
  • Support customer retention through proactive communication and problem resolution.
  • Assist with pricing, quoting, and identifying new service opportunities.
Process & Quality Control
  • Ensure accurate documentation of service work, inspections, and customer requirements.
  • Maintain equipment, tools, and service trucks in safe, reliable condition.
  • Audit work orders for accuracy and compliance with commercial account expectations.
  • Implement process improvements to increase efficiency and reduce downtime.
Financial & Administrative
  • Support budgeting, cost control, and revenue growth for commercial tire operations.
  • Review and approve estimates, invoices, and warranty claims.
  • Track performance metrics and provide reporting to leadership.

Requirements:

 

Qualifications
  • 5 years' experience in commercial tire service, fleet service, or related automotive/truck service operations.
  • Prior leadership or supervisory experience required.
  • Strong understanding of commercial tire products, mounting/dismounting, torque specs, and safety procedures.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with shop management systems and digital inspection tools.
Core Competencies
  • Leadership & Accountability
  • Customer Focus
  • Operational Excellence
  • Safety Mindset
  • Problem Solving
  • Communication & Collaboration

Operational Hours are 8am-5pm Monday through Friday. 

We offer the following benefits:

Medical Insurance

Dental Insurance

Life Insurance

401k + Match 

Paid Training






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Job Info:

  • Company: Zolman's Best One Tire & Service
  • Position: Commercial Tire Service Manager
  • Work Location: South Bend
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Commercial Tire Service Manager at the office South Bend above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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