Community Engineer at High Tech Genesis

Job Description:

Latest job information from High Tech Genesis for the position of Community Engineer. If the Community Engineer vacancy in San Jose matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at High Tech Genesis for the position of Community Engineer below matches your qualifications.

WE'RE HIRING!

At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation.

Your next chapter starts here. 

Seeking a Community Engineer to support and manage a Telegent‑based community platform. This role focuses on ensuring the platform is stable, well‑structured, and optimized for strong user engagement.

In this role, you will: 

• Manage the full lifecycle of the Telegent platform, including configuration, optimization, and ongoing support
• Lead and support Telegent Community migration efforts
• Build and maintain community structures (forums, knowledge areas, collaboration spaces)
• Set up roles, permissions, moderation workflows, and content governance
• Partner with business teams to improve engagement and user experience
• Support integrations such as SSO, analytics, and external tools
• Provide Level 2/3 support and resolve platform issues
• Maintain documentation and coordinate with vendors, security, and infrastructure teams
• Support testing, UAT, and release activities

• 3–4 years managing enterprise SaaS platforms
• Experience with community/engagement platforms, ideally Telegent
• Understanding of SSO, access control, and integrations
• Strong analytical and problem‑solving skills
• Ability to manage multiple priorities and communicate clearly with technical and non‑technical teams
• Strong documentation habits and attention to detail

High Tech Genesis Inc. is an Equal Opportunity Employer committed to building inclusive teams where diverse perspectives drive innovation.

We support an accessible recruitment process and are happy to provide accommodation upon request.

Applicants must be legally authorized to work in USA, and resumes should be submitted in Microsoft Word format.

Job Info:

• Company: High Tech Genesis
• Position: Community Engineer
• Work Location: San Jose
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Community Engineer at the office San Jose above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.