Counter at Wahlburgers

Job Description:

Latest job information from Wahlburgers for the position of Counter. If the Counter vacancy in United States matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Wahlburgers for the position of Counter below matches your qualifications.

Job DescriptionAbout Wahlburgers…

We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.

Job Summary:

Our Counter plays a key role in providing exceptional customer service by assisting guests with placing orders, handling transactions, and ensuring accurate and timely food preparation. As the face of our restaurant, you'll contribute to a friendly, welcoming atmosphere and help create a seamless experience for every guest.

Key Responsibilities

• Understands our culture and does whatever it takes to create a positive and memorable guest experience.
• Develops guest loyalty through memorable service that keeps them coming back.
• Answers the phones, greets guests for takeout, receives & reviews online orders.
• Makes food recommendations to guests and answers all menu and service-related questions.
• Follows company policy in handling guest allergies/intolerances, ensuring our guests receive "safe" meals.
• Properly enters all items served to guests at our Point of Sale (POS).
• Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return.
• Provides accurate checks to guests, accepts payments, and completes all appropriate transactions.
• Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
• Thank guests as they leave and invite them to return to the restaurant again.

Hospitality to the Restaurant:

• Inspects restrooms, dining room, and wait area, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards.
• Assists in tasks to ensure a clean, sanitized, and safe restaurant.

Hospitality to your Team:

• Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work.
• Clocks in and out as scheduled.
• Demonstrates a helpful, positive attitude to guests and team members.
• Completes all assigned tasks and duties assigned by managers/supervisors.
• Follow proper cash-out/check-out procedures before leaving at the end of a shift.
• Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality.

Requirements & Prior Experience:

• Ability to work in a high-volume, fast-paced work environment.
• Capable of prioritizing tasks effectively.
• Able to speak to the restaurant's story and mission statement.
• Passion for hospitality, providing exceptional service, and creating memorable dining experiences.
• Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.

Equal Opportunity Employer

Job Info:

• Company: Wahlburgers
• Position: Counter
• Work Location: United States
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Counter at the office United States above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.