Customer Experience Representative - National/ Alamo South Beach at Enterprise Holdings

Job Description:

Latest job information from Enterprise Holdings for the position of Customer Experience Representative - National/ Alamo South Beach. If the Customer Experience Representative - National/ Alamo South Beach vacancy in South Beach, FL matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Enterprise Holdings for the position of Customer Experience Representative - National/ Alamo South Beach below matches your qualifications.

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Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. 

• This position is located at the 4332 Collins Ave. Ste. 104 Miami Beach, Fl. 33140.
• This position pays $20.73/hr
• This is a full-time (40 hour/week) position, interested candidates should be willing to work 7-days a week including weekends and holidays must be able to work the following shift:
  • Saturday-Sunday: 9am-5pm, Monday, Thursday,Friday 9a-5p off: Tuesday and wednesday

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• Meet and greet customers in a professional, friendly, and timely manner
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
• Place outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

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• Must be at least 18 years old

• High School Diploma or G.E.D. required

• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

• Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be willing to accept $20.73/hour
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be willing to work 7-days a week including weekends and holidays and work following shift Saturday-Sunday: 9am-5pm, Monday, Thursday,Friday 9a-5p

Job Info:

• Company: Enterprise Holdings
• Position: Customer Experience Representative - National/ Alamo South Beach
• Work Location: South Beach, FL
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Experience Representative - National/ Alamo South Beach at the office South Beach, FL above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.