| Position | Customer Service Representative - Santa Rosa Airport |
| Posted | 2025 August 19 |
| Expired | 2025 September 18 |
| Company | Enterprise Holdings |
| Location | Santa Rosa, CA | US |
| Job Type | Full Time |
Latest Job Information from Company Enterprise Holdings as position Customer Service Representative - Santa Rosa Airport. If Job Vacancy Customer Service Representative - Santa Rosa Airport in Santa Rosa, CA matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Enterprise Holdings as the position Customer Service Representative - Santa Rosa Airport below matches your qualifications.
OverviewView More View Less
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
This full time position is for our Santa Rosa Airport location. The pay is $21.00 per hour and includes comprehensive medical benefits, paid time off, 401K matching, profit sharing, and rental discounts! A California driver license is required.
Schedule:
Thursday, Friday, Saturday, Sunday, Monday - 2pm to 11pm
ResponsibilitiesView More View Less
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
QualificationsView More View Less
Must be at least 18 years old
High school diploma or GED equivalent required
Some college preferred
Must have at least 6 months prior customer service retail or administrative support experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative - Santa Rosa Airport at the office Santa Rosa, CA above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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