DECAL System Engineer - Intune AD Admin at Expedite Technology Solutions LLC

Job Description:

Latest job information from Expedite Technology Solutions LLC for the position of DECAL System Engineer - Intune AD Admin. If the DECAL System Engineer - Intune AD Admin vacancy in Atlanta matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Expedite Technology Solutions LLC for the position of DECAL System Engineer - Intune AD Admin below matches your qualifications.

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The primary responsibility of this position is to provide maintenance, configuration, and reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD and MS Endpoint Configuration Manager.

Responsibilities:

• Build and deliver application packages for Intune Endpoint Manager.
• Manages and coordinates urgent and complicated support issues.
• Act as an escalation point for all requests and incidents regarding endpoint devices. Administration and management of mobile devices and laptops.
• Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization.

Administration of Azure and Azure Admin portal.

Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation. Interact with internal and external customers.

• Provide data and reporting of KPI’s and trends, weekly, monthly, and as needed.
• Maintain an effective and workable framework for managing and improving customer IT support in the organization. Advise management on escalated incidents, identified trending patterns. Provide recommend solutions that may require additional client support or system enhancements.

Minimum Qualifications: Bachelor’s Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
• PowerShell Scripting is preferred.

Preferred Skills Knowledge of, and ability to demonstrate:

• Command of comprehensive inventory management principles.
• Strong verbal and written communication skills.

Excellent customer service skills and soft skills.

• Prioritizing and assigning work.
• Administration of Azure, Azure Admin Portal, with proficiency in PowerShell
• Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems.

Knowledge of networking and how things are connected and routed on the network (ethernet and Wi-Fi).

• Analyzing processes, information, and data- to help provide and recommend solutions.

Create and update documentation and knowledge articles.

Preferred Qualifications:

• Experience in basic Network troubleshooting, diagnostic, and repair.
• Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc.
• Security and patch management experience desired.
• Experience with ServiceNow Ticketing system.
• Windows 11 Operating System experience.
• Microsoft M365 support Experience

We are an equal opportunities employer and welcome applications from all qualified candidates.

Job Info:

• Company: Expedite Technology Solutions LLC
• Position: DECAL System Engineer - Intune AD Admin
• Work Location: Atlanta
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information DECAL System Engineer - Intune AD Admin at the office Atlanta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.