Deskside Technician II at Stefanini

Job Description:

Latest job information from Stefanini for the position of Deskside Technician II. If the Deskside Technician II vacancy in Chicago, IL matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Stefanini for the position of Deskside Technician II below matches your qualifications.

Who we are:

For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

Job Description

· Provide Windows, software, and hardware support, onsite in a corporate environment

· Stage, provision, and deploy IT machines to end users following best business practices

· Diagnose, troubleshoot, and implement fixes for a variety of technology

· Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment

· Troubleshoot VPN and VDI connectivity

· Follow appropriate KB articles

· Manage workload via ticketing software

· Prioritize and complete work in a group and independently with minimal supervision

· Communicate technical information to non-technical audiences

· Smart Hands remote support for offsite resolver groups

· Inventory management of IT assets including asset auditing!

· Other duties as assigned

Job Info:

• Company: Stefanini
• Position: Deskside Technician II
• Work Location: Chicago, IL
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Deskside Technician II at the office Chicago, IL above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.