Field Service Engineer-full time in US at Ananda B.V.

Job Description:

Latest job information from Ananda B.V. for the position of Field Service Engineer-full time in US. If the Field Service Engineer-full time in US vacancy in Los Angeles matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ananda B.V. for the position of Field Service Engineer-full time in US below matches your qualifications.

Looking for a U.S.-based candidate available for long-term employment without sponsorship. Remote work is acceptable; occasional client travel required. Fluent in English and Chinese.

• Provide certain support for certain issues to customer online or offline.
• Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need.
• Following RMA in CRM and record the returns to customer in on-line list.
• Service Planning for next week, need plan for more visiting to customer side for service.
• Weekly meeting to review about issues and RMA following within team and cooperation.
• One basic Monthly report about the main work.
• Need to follow the related task list of call center project by time line.
• Normal customer visiting and good communication.
• Certain feedback or analysis report.
• Keep good communication and relationship with customers for customer satisfaction.
• Make some certain training for customers about products or Ananda link.
• Service process review together to make more efficient.
• Support visiting customers for some certain other support, like supporting business.

• Experience in assembling or repairing industrial products and equipment.
• 2+ years experiences related working experience.PCBA welding experience and skill is preferred.
• Minimum secondary level of education.
• English and Chinese as working language, with strong communication skills.
• Good knowledge of MS Office and any ERP System.

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Job Info:

• Company: Ananda B.V.
• Position: Field Service Engineer-full time in US
• Work Location: Los Angeles
• Country: US

How to Submit an Application:

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