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Floor Manager at Jean's

Position Floor Manager
Posted 21 Jan 2026
Expired 20 Feb 2026
Company Jean's
Location New York | US
Job Type Full Time

Job Description:

Latest job information from Jean's for the position of Floor Manager. If the Floor Manager vacancy in New York matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Jean's for the position of Floor Manager below matches your qualifications.

Position Summary

The Restaurant Floor Manager oversees daily front-of-house (FOH) operations to ensure excellent guest experiences, smooth service flow, and effective coordination between staff and management. This role maintains high standards of hospitality, cleanliness, and team performance during each shift.

Key ResponsibilitiesGuest Experience
  • Greet guests and ensure exceptional hospitality throughout service.
  • Address guest complaints or special requests promptly and professionally.
  • Monitor dining room flow to minimize wait times and optimize table turnover.
  • Maintain restaurant ambiance, cleanliness, and atmosphere.
Staff Leadership & Supervision
  • Lead, supervise, and motivate servers, hosts, bussers, runners, and bartenders.
  • Conduct pre-shift briefings to communicate menu updates, specials, and priorities.
  • Provide ongoing coaching, training, and feedback to FOH staff.
  • Support new team members during onboarding and training.
Service Operations
  • Oversee table assignments, seating flow, and server sections.
  • Ensure staff follow service standards, safety procedures, and hygiene protocols.
  • Coordinate with kitchen staff to maintain communication and service timing.
  • Manage reservation systems, walk-ins, and large-party accommodations.
Administrative & Shift Duties
  • Assist with scheduling and managing FOH labor costs.
  • Handle cash-outs, POS oversight, and end-of-shift reporting.
  • Monitor inventory of service items (menus, silverware, linens, etc.).
  • Enforce company policies and ensure compliance with health and safety regulations.
Skills & Qualifications
  • Previous FOH supervisory or management experience in a restaurant.
  • Strong leadership, communication, and conflict-resolution skills.
  • Excellent customer-service and hospitality mindset.
  • Ability to stay calm and organized in fast-paced, high-pressure situations.
  • Familiarity with POS systems, reservation software, and service procedures.
  • Food safety or alcohol service certifications (e.g., ServSafe) are a plus.
Personal Attributes
  • Professional, approachable, and confident.
  • Problem-solver with strong attention to detail.
  • Flexible availability, including nights, weekends, and holidays.
  • Leads by example with a positive attitude and strong work ethic.

More detail about Jean's part of China Grill Management, please visit

Job Info:

  • Company: Jean's
  • Position: Floor Manager
  • Work Location: New York
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Floor Manager at the office New York above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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