Latest job information from Fine Dining Concept West Village for the position of General Manager. If the General Manager vacancy in New York matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Fine Dining Concept West Village for the position of General Manager below matches your qualifications.
The General Manager is responsible for leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
Hospitality:
Promotes the core values and culture of the restaurant, including but not limited to excellence in food and beverage, service, and hospitality.
Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells.
Liaises between the Dining Room and culinary team during service.
Develops positive customer relationships and addresses customer service needs.
Responds efficiently and accurately to customer complaints and reviews.
Finance:
Develops and executes sales and profit plans in line with budgetary goals.
Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
Directs and oversees ordering and inventory management for all departments of the restaurant.
Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by Managing Partners.
Ensures proper team member coverage per the needs of business while maintaining target labor costs.
Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.
Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.
Operations:
Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc.
Manages hourly employees in their daily responsibilities, providing clear and effective direction.
Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.
Performs all back office POS functions including employee profile and menu creation.
Plans, executes and communicates all promotions and company information effectively and efficiently.
Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees.
Ensures that all drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
Approve any maintenance or repairs needed to keep the property in tip top condition within the budget.
Participate in community events and helps to ensure corporate social responsibility goals of the company are met.
Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Staff Management:
Hire, train, supervise, manage, coach, counsel, and evaluate all hourly and salaried employees.
Acts as role model for outstanding service; continuously works to elevate service standards and personally embodies hospitality in daily actions.
Consistently monitors, coaches and encourages the management team and hourly service employees to meet the company’s service standards.
Resolves team member or customer conflicts consistent with the company’s complaint handling guidelines.
Directs office administrator on postings for open positions and interviewing candidates.
Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates; Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary. Deliver performance reviews to all employees.
Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.
Responsible for training new employees as assigned.
Qualifications:
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
Must be reachable by email and able to communicate via phone as well.
Communicates information effectively and efficiently.
Excellent organizational skills and attention to detail.
Possesses a positive, results-oriented, team-player mentality.
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
Knowledge of workplace safety procedures and local Department of Health standards.
Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
Able to work a flexible schedule to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
Working understanding of human resource principles, practices, and procedures.
Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards.
Ability to effectively train others.
Excellent time management skills with a proven ability to meet deadlines.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong analytical and problem-solving skills.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers.
Ability to maintain a positive working relationship with all third-party vendors.
Degree in Hospitality, Culinary Management, or similar subject preferred.
Ability to execute steps of service in adherence with company policy.
Must be of legal age to serve alcohol.
Certification for responsible alcohol service or ability to obtain within 6 months.
More detail about Fine Dining Concept West Village, please visit
Job Info:
Company: Fine Dining Concept West Village
Position: General Manager
Work Location: New York
Country: US
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information General Manager at the office New York above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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