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General Manager at Pupatella - Richmond

Position General Manager
Posted 07 Feb 2026
Expired 09 Mar 2026
Company Pupatella - Richmond
Location Richmond | US
Job Type Full Time

Job Description:

Latest job information from Pupatella - Richmond for the position of General Manager. If the General Manager vacancy in Richmond matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Pupatella - Richmond for the position of General Manager below matches your qualifications.

Essential Duties and Responsibilities

  • Train new Managers on how to lead in the areas of People, Guests, Sales and Profit.
  • Coach and mentor Managers through their first year, providing them with detailed feedback on how they can continually improve performance.
  • Continuously develop all members of store team to the next level.
  • Manage store performance by giving fair and objective performance appraisals on time.
  • Know, enforce and educate associates and managers on all appropriate personnel policies, labor laws, security and safety procedures.
  • Ensure training plan is in place and properly executed.
  • Make sure all training materials, product information, etc. are up to date.
  • Select and hire great employees who represent company

VALUES

  • Develop and implement a plan to decrease turnover and improve store team’s job satisfaction.
  • Conduct new employee orientation.
  • Make sure the Associate and Manager schedule is properly executed.
  • Plan and coordinate team meetings.
  • Communicate effectively with all staff and managers.
  • Lead the restaurant in rolling out new processes/products.
  • Administer all in-store employee benefits and payroll procedures, including reporting.

GUESTS

  • Ensure top quality Guest Experience at Pupatella.
  • Ensure standards are maintained for raw and finished product quality, service speed and quality, cleanliness and sanitation.
  • Effectively handle guest complaints/issues.
  • Measure guest satisfaction and execute plan to improve both satisfaction and loyalty.
  • Maintain a clean and inviting store. Ensure cleanliness, maintenance and security standards are met.
  • Ensure product quality, safety and sanitation standards are met.
  • Provide fast, friendly and accurate service.

SALES

  • Create marketing plan and lead local store marketing efforts including but not limited to, local spirit nights, sponsorship activities, and LTO’s.
  • Increase comp sales
  • Schedule efficiently to build the business.
  • Create plan to continuously improve store and provide goals and updates on progress.

PROFIT

  • Control cost of goods, variances, and inventories within the store.
  • Ensure appropriate inventory and ordering system are in place.
  • Ensure proper cash handling and deposit procedures are followed.
  • Accountable for all sales and labor projections.
More detail about Pupatella - Richmond part of Pupatella, please visit

Job Info:

  • Company: Pupatella - Richmond
  • Position: General Manager
  • Work Location: Richmond
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information General Manager at the office Richmond above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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