GLOBAL OPS - Scheduling & Operations Coordination Specialist at GLOBAL OPS

Job Description:

Latest job information from GLOBAL OPS for the position of GLOBAL OPS - Scheduling & Operations Coordination Specialist. If the GLOBAL OPS - Scheduling & Operations Coordination Specialist vacancy in United States matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at GLOBAL OPS for the position of GLOBAL OPS - Scheduling & Operations Coordination Specialist below matches your qualifications.

Location: Manhattan, NY
Schedule: Full-Time, 5 Days a Week (may include weekends)
Work Setting: In-Person
Salary:$40,000 - $45,000 (based on experience)
Benefits: 

• 401(k) match
• Health insurance
• Paid time off
• Referral program
• Training Academy

We are seeking a highly organized, fast-thinking Scheduling & Operations Coordination Specialist to support our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating people and information, and excels at solving problems on the spot.

You will play a key role in ensuring our field teams are properly scheduled, supported, and monitored throughout their shifts. If you have experience in operations support, shift coordination, emergency call handling, or real-time workforce monitoring, this role is an excellent fit.

• Assign daily and weekly shifts based on employee availability, skill sets, and operational needs.
• Maintain optimal staffing levels while minimizing overtime.
• Communicate schedule updates clearly and promptly to employees and clients.
• Adjust schedules quickly in response to changing priorities.

• Track attendance, punctuality, and shift check-ins.
• Respond to callouts, no-shows, and last-minute staffing needs by arranging immediate coverage.
• Monitor local and global news to identify potential risks impacting operations.
• Support our Security Operations Center by assisting employees and clients with real-time updates or escalations.

• Confirm that scheduled shifts are completed as planned.
• Perform after-shift verification to ensure accurate reporting and documentation.
• Update internal systems for shift changes, attendance, and coverage.
• Prepare reports to support operational planning.

• Experience in scheduling, operations support, workforce management, coordination, or similar fast-paced roles.
• Strong multitasking and time-management abilities.
• Excellent communication skills - both written and verbal.
• Ability to remain calm and think clearly during urgent or time-sensitive situations.
• A proactive mindset with the ability to anticipate needs before issues arise.

• Work at the center of a dynamic, fast-moving operation.
• Contribute to improving service quality and operational efficiency.
• Be part of a team that values initiative, reliability, and clear communication.
• Growth opportunities within a rapidly expanding organization.

If you thrive in a role that keeps you thinking, adapting, and coordinating in real time, we want to hear from you.

Job Info:

• Company: GLOBAL OPS
• Position: GLOBAL OPS - Scheduling & Operations Coordination Specialist
• Work Location: United States
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information GLOBAL OPS - Scheduling & Operations Coordination Specialist at the office United States above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.