Help Desk at VACO

Job Description:

Latest job information from VACO for the position of Help Desk. If the Help Desk vacancy in Boston, MA matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at VACO for the position of Help Desk below matches your qualifications.

Vaco Boston has partnered with our client to help find an entry-level Help Desk Support Specialist to join its team. This position is onsite in Boston, MA. 

Responsibilities:

• Provide on-site IT support for incoming requests via phone, walk-ins, and scheduled visits during business hours (Monday-Friday).
• Troubleshoot and resolve diverse technical issues involving hardware, software, and peripherals; perform system installations and upgrades.
• Support key initiatives by migrating user data and settings to new devices.
• Manage the device lifecycle by imaging new systems and securely wiping old equipment for decommissioning and recycling.
• Assist with various technical tasks such as printer setup and repair, as well as basic network troubleshooting and support.

Requirements:

• Familiarity with basic networking concepts, including IP configuration, Wi-Fi troubleshooting, and printer/network device setup.
• Proven ability to diagnose and resolve technical issues independently, with excellent problem-solving and communication skills.
• 1-2 years' related experience

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Job Info:

• Company: VACO
• Position: Help Desk
• Work Location: Boston, MA
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Help Desk at the office Boston, MA above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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