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Host at Citrin

Position Host
Posted 15 Feb 2026
Expired 17 Mar 2026
Company Citrin
Location Santa Monica | US
Job Type Full Time

Job Description:

Latest job information from Citrin for the position of Host. If the Host vacancy in Santa Monica matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Citrin for the position of Host below matches your qualifications.

Host/Hostess

The hosts are an integral part of the Guests’ first impression of Citrin / Melisse. When a Guest arrives at Citrin / Melisse, he/she must always receive a warm and sincere welcome, and as he/she departs the host must offer a heartfelt thank you and an invitation to return. The host must exhibit Citrin / Melisse’s warmest hospitality.

 

Restaurant Operations

  • Clean and maintain supplies in Host Stand.
  • Maintain impeccable condition of menus.
  • Ensure smooth functioning of the desk.
  • Provide Guests with accurate and up-to-date information about the restaurant.
  • Be proficient in the use of Resy.
  • Perform assigned side work (stamp bags/coasters, restroom candles/host light, sign)
  • Adhere to work schedule and restaurant grooming, uniform, and hygiene standards.

 

Reservations

  • Ensure that calls are answered quickly and accurately.
  • Answer the phone with a smile.
  • Treat each Guest as you would like to be treated. At no time during the conversation should you sound rushed, impatient, or annoyed.
  • Work with the Manager to maximize seating potential thus increasing potential restaurant revenue.
  • Be aware of any difficult callers and ask management to intervene.
  • Recognize VIPs and regular Guests when they call.
  • Confirm waiting list and monitor on a daily basis.
  • Confirm reservations for the following day.

 

During Service

  • Welcome the Guest to the restaurant with a warm sincere greeting.
  • Monitor all waiting times and minimize Guest’s waits.
  • Maintain wait list.
  • Escort Guests to a particular table.
  • Use a tray to carry any of the Guest’s items (drinks) from the waiting area to their table.
  • Pull out all of the chairs, and stay with the table until they are seated.
  • Answer phones promptly and politely without sounding hurried.
  • Ensure accurate transfer of bar checks to dining room, directing bartender to correct table.
  • Know table and position numbers.
  • Acknowledge and thank the Guest as they leave the restaurant.
  • Hourly bathroom cleanliness checks
  • Always clean the Host Stand; restock business cards before, during, and after service.

 

Communication

  • Hand off VIP information to the Manager and assigned Captain immediately after the Guests have been seated.
  • Communicate to the manager on duty about any problems that may have been experienced by Guests.
  • Answer phones and be prepared (using the fact sheet) to answer questions on the following: address and location, dress code, hours of operation, menu items and price ranges, holiday menus and information, credit cards accepted, large party/private party information, reservation policy.
  • Communicate with staff so restaurant can be set properly.
  • Be able to answer a wide variety of questions about Citrin / Melisse, from restaurant hours and its reservations policies to the finer details.
  • Communicate with Chef daily about menu changes and update them on all platforms
  • Communicate with Manager about stocking host stand and bathroom supplies.

 

 

Requirements

  • Ability to provide a pleasant customer service in a fast-paced environment
  • Ability to multi-task and communicate accurate information to the different colleagues
  • Have patience and a strong ability to remain calm under pressure
  • Ability to work in a standing position for long periods of time, minimum of 6 hours
  • Be presentable at all times
  • Have good communication skills
  • Experience with Reservation systems a plus

More detail about Citrin part of Citrin Hospitality, please visit

Job Info:

  • Company: Citrin
  • Position: Host
  • Work Location: Santa Monica
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Host at the office Santa Monica above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

THIS JOB POSTING HAS EXPIRED (Over 30 days ago).
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