Latest job information from Michigan Farm Bureau for the position of Member Benefits Specialist. If the Member Benefits Specialist vacancy in Lansing matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Member Benefits Specialist US-MI-Lansing Job ID: 2026-8529 Type: Regular Full-Time # of Openings: 1 Category: Marketing Farm Bureau Center Overview Member Benefits Specialist Objective Manage a diverse portfolio of member benefit programs to maximize member value and satisfaction. Oversee vendor partnerships, ensure contract compliance, and evaluate program performance using data, surveys, and industry insights. Identify and pursue opportunities for enhancement or expansion, offering strategic recommendations to inform decision-making. Support training and marketing initiatives to drive awareness and utilization, ensuring all offerings align with organizational goals and deliver measurable impact. Responsibilities Member Benefits Specialist Responsibilities Manage and maintain a portfolio of member benefit programs and serve as the primary liaison with external vendors and partners offering discounts or services to members.Monitor vendor contracts and agreements to ensure compliance, renewal timelines, and quality of member experience.Evaluate the performance and usage of member savings programs using data, surveys, and analytics. Prepare reports on program performance and make recommendations for improvements.Identify opportunities to enhance or expand offerings based on member needs, industry trends, and partner performance.Collect and analyze feedback to improve benefit/savings programs and ensure member satisfaction.Collaborate with the Brand and Content Marketing Manager to promote benefit programs through print, digital, email and social media.Assist in the development of member benefit promotional materials and outreach strategies to boost awareness and participation.Serve as a primary resource on member savings and benefit programs, effectively communicating with new employees, agents, agent staff, customer service teams, MFB field staff, and county administrative managers to provide clear and accurate information.Work closely with membership, customer service, field staff and CMM staff to ensure seamless integration and delivery of benefit programs.Address and resolve issues or concerns raised by members regarding benefit access or quality. Qualifications Member Benefits Specialist Qualifications Required Bachelor's degree required, or equivalent experience may be considered. Keyboarding skills of 50 wpm with accuracy required. Computer and data entry skills required. Working knowledge of e-mail programs and protocol required. Preferred One to three years customer relations experience preferred. Sales experience preferred. Customer Relationship Management System experience preferred. Accounting skills preferred. Knowledge and practical use of Microsoft Office and Adobe products preferred. xawqmyg Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI7a7ac73cf14e-3631
Job Info:
Company: Michigan Farm Bureau
Position: Member Benefits Specialist
Work Location: Lansing
Country: US
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