Latest job information from Krispy Kreme Doughnuts, Inc. for the position of NYC Manager of People & Operation Services. If the NYC Manager of People & Operation Services vacancy in New York matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Since its founding in 1937, Krispy Kremeâs focus has remained the same - making fresh doughnuts using our founderâs original recipe. The brandâs iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Manager of People and Operation Services - is responsible for the management of all hiring, and recruiting functions, including overseeing the applicant tracking system, scheduling interviews and ensuring all par levels are ideal for optimal guest experience. They will update the Market leadership on staffing levels weekly. They are also responsible for managing the cash office functions, day to day office administration, and Krispy Kremer training adherence.HERE'S A TASTE OF WHAT YOU'LL BE DOING:PersonnelDirecting and developing employees including recruiting, interviewing, hiring, training, scheduling, safety education, supervising, performance reviews, dispute resolution and terminationsBuild a team of customer-focused employees and fostering teamworkCommunicate job expectations; planning, monitoring, appraising and reviewing job contributionsEnsure retail team schedules are completed and posted forecasting needs based on marketing and special eventsUpdate all Communication Boards including keeping up with all required city and state postingsDemonstrate leadership in employee developmentDaily responsibilities will also ensure management team is focused on both guest experience and maintaining operational excellence in flagship presentation.Assist in communicating to store employees and enforcing all policies, standards, and practicesBusiness AcumenAssist Management in completing and managing income and expense budgets, profit and loss, etc.Assist Management in completing required corporate reporting documentation, both financial and operationalManage company resources responsibly including, inventory controlManage financial duties, including cash office complianceProtect company assetsProductionUnderstand and implement store quality control procedures, including standardsCoordinate production schedules to meet customer demands and minimize labor hoursInspect, troubleshoot, and assess any production or equipment problemsEnsure all products meet Krispy Kreme quality standardsSalesWork with the General Managers to achieve business plan objectives and profitability as set forth in the store operating plan and in the established financial goalsAssist the General Managers with maximizing retail and fundraising sales opportunitiesSafety and SanitationDemonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, etc.Maintain a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.LeadershipCommunicate and model company standards and policiesImplement efficiently and effectively directives from operations, corporate, and divisional managementDevelop and maintain store organization to promote efficient operationsInterface with corporate office personnelYOUR RECIPE FOR SUCCESS:High school diploma or GED required3-5 years management experience in a retail or QSR environmentStrong communication, organizational, and leadership skillsPleasant disposition, sociable, accommodating nature, and enthusiasmSelf-motivation, creativity, and adaptabilityBasic computer, telephone, and fax knowledgeMust be available for full time (40+ hours/wk)Completion of Krispy Kreme sponsored training programsPost Secondary Education strongly preferredThe above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS: Weekly Pay Career opportunities- we are growing Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed? doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and Manager of People and Operations starting salary is $85,000 per year.
Job Info:
Company: Krispy Kreme Doughnuts, Inc.
Position: NYC Manager of People & Operation Services
Work Location: New York
Country: US
How to Submit an Application:
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