Part Time Customer Service Associate at Hertz

Position Part Time Customer Service Associate
Posted 2025 August 27
Expired 2025 September 26
Company Hertz
Location Houston, TX | US
Job Type Full Time

Job Description:

Latest Job Information from Company Hertz as position Part Time Customer Service Associate. If Job Vacancy Part Time Customer Service Associate in Houston, TX matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Hertz as the position Part Time Customer Service Associate below matches your qualifications.

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $15.00 hourly

Qualifications:

  • 3+ years of demonstrated experience in customer service, with experience in operations and sales. 
  • Rental car experience a plus. 
  • Excellent customer service skills. 
  • Excellent oral and written communication skills. 
  • Excellent relationship-building and leadership skills. 
  • Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental.  
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more.

About Us:

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT:At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. 

EOE, including disability/veteran

Job Info:

  • Company: Hertz
  • Position: Part Time Customer Service Associate
  • Work Location: Houston, TX
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Part Time Customer Service Associate at the office Houston, TX above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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