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| Position | SAP FICA Consultant |
| Posted | 03 Jan 2026 |
| Expired | 02 Feb 2026 |
| Company | Russell Tobin |
| Location | Waltham | US |
| Job Type | Full Time |
Latest job information from Russell Tobin for the position of SAP FICA Consultant. If the SAP FICA Consultant vacancy in Waltham matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Russell Tobin for the position of SAP FICA Consultant below matches your qualifications.
Position- SAP FICA
Location- WALTHAM, MA
rate- $60/hr
Job descriptions:
Position Summary
The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication.
Key Responsibilities
• Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery.
• Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures.
• Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment.
• Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews.
• Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development.
• Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency.
• Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines.
• Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations.
Required Qualifications
• Experience: 10+ years in SAP AMS delivery, with at least 3–5 years in a managerial role.
• Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework.
• Leadership: Proven ability to manage large teams and global delivery models.
• Communication: Excellent client-facing and stakeholder management skills.
• Tools: Familiarity with ITSM tools (ServiceNow etc.) and reporting dashboards.
Preferred Skills
• Exposure to S/4HANA migration and AMS transition projects.
• Knowledge of automation tools for SAP / Joule.
• Experience in multi-vendor governance and offshore/onshore delivery models.
• Project exposure with a Retail Customer would be an added advantage.
Work Environment
• Shift: May require rotational shifts for global support.
• Engagement: Long-term AMS support with occasional minor projects.
• Availability : Must be ready to support & represent for Critical Incidents like P1 & P2.
After reading and understanding the criteria and minimum qualification requirements explained in the job information SAP FICA Consultant at the office Waltham above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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