Home » Senior Manager of Resolutions

Senior Manager of Resolutions at Kellogg Community Credit Union

Position Senior Manager of Resolutions
Posted 15 Aug 2026
Expired 14 Sep 2026
Company Kellogg Community Credit Union
Location Battle Creek | US
Job Type Full Time

Job Description:

Latest job information from Kellogg Community Credit Union for the position of Senior Manager of Resolutions. If the Senior Manager of Resolutions vacancy in Battle Creek matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Kellogg Community Credit Union for the position of Senior Manager of Resolutions below matches your qualifications.

Description:

Join Our Leadership Team

Kellogg Community Credit Union is seeking an experienced and strategic leader to serve as our Senior Manager of Resolutions. This position is responsible for leading all collection and recovery activities while balancing financial performance with exceptional member service.

The ideal candidate will bring a strong background in consumer lending, collections, and team leadership, along with a passion for helping members navigate financial challenges with dignity and respect.

What You'll Do

  • Lead and develop a high-performing collections team.
  • Drive strategies to reduce delinquency and charge-offs while improving recovery results.
  • Oversee collection activities for consumer, mortgage, home equity, credit card, and business loan portfolios.
  • Manage loss mitigation efforts, including repayment plans, loan modifications, bankruptcies, repossessions, and recoveries.
  • Ensure compliance with applicable regulations and organizational policies.
  • Analyze portfolio performance and provide recommendations to senior leadership.
  • Collaborate with teams across the organization to deliver positive member outcomes.
Requirements:

What We're Looking For

  • Bachelor's degree in Business, Finance, Management, or a related field.
  • 7+ years of collections, loan servicing, or related financial services experience.
  • 3+ years of leadership experience managing teams.
  • Strong knowledge of consumer and mortgage lending, collections practices, and regulatory requirements.
  • Proven ability to lead people, drive results, and use data to make strategic decisions.
  • Excellent communication, coaching, and relationship-building skills.

Why Join KCCU?

At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll have the opportunity to make a meaningful impact on both our members and our organization.

Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Resolutions

Ready to make a difference? Apply today and help shape the future of member-focused collections and recovery at KCCU.

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Job Info:

  • Company: Kellogg Community Credit Union
  • Position: Senior Manager of Resolutions
  • Work Location: Battle Creek
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Manager of Resolutions at the office Battle Creek above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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