| Position | Service Director |
| Posted | 31 May 2026 |
| Expired | 30 Jun 2026 |
| Company | The Harbor House Inn |
| Location | Elk | US |
| Job Type | Full Time |
Latest job information from The Harbor House Inn for the position of Service Director. If the Service Director vacancy in Elk matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Harbor House Inn for the position of Service Director below matches your qualifications.
Location: Elk, CA
Reports To: General Manager / Owner
Type: Full-Time
Salary: Competitive + Benefits + Performance Bonus
About Us:
At The Harbor House Inn, we are committed to delivering an unparalleled singular dining experience. As a 2 Michelin-starred establishment, our standard is excellence — in every plate served and every interaction made. We seek a visionary Service Director to lead our front-of-house team, uphold our service standards, and ensure every guest experience is memorable, seamless, and reflective of our values.
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Position Summary:
The Service Director plays a critical leadership role in the success of our restaurant’s front-of-house operations. Responsible for managing and inspiring a world-class service team, this individual will uphold Michelin-level standards, curate elevated guest experiences, and work in close collaboration with the culinary team to ensure consistency and excellence across all service touchpoints.
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Key Responsibilities:
• Guest Experience
• Oversee and elevate all aspects of front-of-house service to meet and exceed Michelin standards.
• Act as a visible presence in the dining room, ensuring guest satisfaction and building genuine guest relationships.
• Handle VIP and high-profile guest interactions with discretion and exceptional care.
• Team Leadership & Development
• Lead, mentor, and train a high-performing service team including captains, servers, sommeliers, and hosts.
• Develop ongoing training programs focused on service refinement, product knowledge, and hospitality culture.
• Foster a culture of accountability, professionalism, and continuous improvement.
• Operational Excellence
• Collaborate with the General Manager and Head Chef to ensure smooth service operations.
• Manage staffing schedules, oversee pre-shift briefings, and coordinate service logistics.
• Monitor and uphold health, safety, and sanitation standards.
• Service Innovation & Standards
• Continuously refine service protocols and implement innovations to enhance the guest journey.
• Ensure all service points reflect the brand’s identity, attention to detail, and storytelling.
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Required Qualifications:
• Minimum 5 years of experience in fine dining, with at least 2 years in a leadership role at a Michelin-starred or equivalent level.
• Proven leadership and team-building skills in a high-pressure, luxury hospitality environment.
• Deep knowledge of food, wine, spirits, and service etiquette at the highest standards.
• Exceptional communication, emotional intelligence, and guest-relations skills.
• Strong organizational and problem-solving abilities.
• Fluent in English (additional languages are a plus).
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What We Offer:
• Opportunity to work in one of the region’s most respected fine dining destinations.
• Dynamic, supportive, and passionate team culture.
• Competitive salary with performance-based bonuses.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Director at the office Elk above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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