Sr. Representative, Guest Services at Pilot Flying J

Job Description:

Latest Job Information from Company Pilot Flying J as position Sr. Representative, Guest Services. If Job Vacancy Sr. Representative, Guest Services in Spring Valley, CA matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Pilot Flying J as the position Sr. Representative, Guest Services below matches your qualifications.

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pay Rates Starting between: $19.25 - $31.80 / hour

The Commercial Guest Services Representative's primary focus is to assist customers and SC Sales staff place fuel/oil orders and work with SC Dispatch to coordinate deliveries. Additional tasks include fielding customer questions on product information, account and delivery status. Candidates must be customer service oriented, capable of multi-tasking & problem solving. Excellent phone skills are a must. Candidate must have basic computer skills, bilingual Spanish/English preferred. The Customer Service Person will report directly to the Customer Service Supervisor.

• Answer calls, emails and faxes from customers and/or Sales Staff placing orders.
• Work with Operations to ensure deliveries meet customer needs & timelines.
• Answer basic customer questions regarding products, including pack sizes, availability & pricing.
• Set up new delivery locations
• Input orders into SC Billing System & Dispatch Module 

Qualifications

• High school diploma or equivalent
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications - Microsoft Word and Excel
• Ability to type 40+ wpm
• Bilingual preferred 

Additional Information

Schedule: Typical work schedule would be M-F (8:00AM to 5:00PM). However, work schedule may fluctuate depending on customer demand and market conditions.

Job Info:

• Company: Pilot Flying J
• Position: Sr. Representative, Guest Services
• Work Location: Spring Valley, CA
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Sr. Representative, Guest Services at the office Spring Valley, CA above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.