IT Customer Service Specialist

Enhabit Home Health & Hospice | Hybrid work in Dallas, TX | US

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Overview Enhabit Home Health & Hospice is searching for an IT Customer Service Specialist (tier one support) to join our team. During the first 90 days of training, this position will require full time attendance at our office. Upon completion of training, the employee will be eligible for a hybrid schedule, allowing 2 work from home days per week. Hours: This position requires a commitment of 40 hours per week, Monday-Friday 8:30am-5:30pm CST with occasional Saturday or Sunday Location: 6688 N. Central Expressway, Dallas TX 75206 Weekend rotation required: after 90 days of training, employee will be required to work an occasional Saturday (8 hours) or Sunday (5 hours) Responsibilities
  • The primary responsibility of this position is to answer the information technology (IT) customer service phone line
  • Monitor the IT customer service voicemail
  • Monitor and work the unassigned ticket queue
  • Provide basic support to IT departments, including mobile devices and the installed apps, computers and the installed software, printers, fax machines, and all other hardware
  • Maintain a positive, supportive, and team-centered customer service approach in every interaction
Qualifications
  • Bachelors degree or a minimum of two years of related work experience.
  • Must have the ability to multitask and prioritize tasks effectively
  • Must have customer support experience answering the phone, including support of end-users.
  • Must have demonstrated experience working with mobile device hardware and software and computer hardware and software.
  • Must be able to communicate effectively and must convey thoughts in a way easily understood.
    • Must have the ability to interact positively with levels of personnel across all functions and must be a self-starter who requires minimum supervision.
Additional Information Compensation: $24.04/hr Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary. Compensation: $24.04/hr Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Information :

  • Company : Enhabit Home Health & Hospice
  • Position : IT Customer Service Specialist
  • Location : Hybrid work in Dallas, TX
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Customer Service Specialist job info - Enhabit Home Health & Hospice Hybrid work in Dallas, TX above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Customer Service Specialist job info - Enhabit Home Health & Hospice Hybrid work in Dallas, TX in 2025-04-23 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-04-23 | Expired Date : 2025-05-23

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