Call Center Agent at LOC Credit Union

Job Description:

Latest job information from LOC Credit Union for the position of Call Center Agent. If the Call Center Agent vacancy in Farmington matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at LOC Credit Union for the position of Call Center Agent below matches your qualifications.

Job Description

Elevate your career as a Call Center Agent at LOC Credit Union! At LOC Credit Union, we champion our members' financial aspirations through a philosophy of collaborative success: Let's win, together! We are a trusted partner in our community, dedicated to delivering seamless and rewarding banking experiences.

Who We're Looking to Hire

We're on the lookout for a knowledgeable and member centric Call Center Agent to join our team. In this pivotal role, you will be the voice of the Credit Union guiding members through transactions, cultivating relationships, guiding members with their questions by giving them answers. This is achieved through precise and professional conversations, adherence to established guidelines, and a proactive approach to educating members about our diverse suite of products and services.

Responsibilities include but are not limited to:

• Maintain advanced knowledge of LOC products, services, platforms, policies and procedures to maximize cross-selling opportunities and to troubleshoot issues.
• Consistently meet or exceed individual or team goals, while maintaining a strong focus on member satisfaction and retention.
• Follow up with members regularly to track progress, close sales opportunities, and build long-lasting relationships.
• Assists members with loans and e-Services products.
• Possess expertise for more complex Credit Union product and services--including but not limited to-- IRA's, Business loans and accounts, Trust, Guardianship, POA, Rep. Payee and Conservatorship accounts, and Home Equity Products.
• Efficiently, effectively and accurately perform remote teller functions.
• The ability to work at a minimum of one Saturday per month and occasional office travel is required.

What We Offer

• Competitive salary
• 401K matching up to 5%
• Comprehensive benefits package (health, dental, vision, life insurance and more)
• Competitive PTO
• 14 paid holidays (plus your birthday)
• Ongoing training and career planning opportunities
• A supportive team culture and values-driven workplace

Join Us!

Ready to make significant impact? Apply today to become a vital part of LOC Credit Union where your contributions directly shape our members' financial victories!

Job Info:

• Company: LOC Credit Union
• Position: Call Center Agent
• Work Location: Farmington
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Call Center Agent at the office Farmington above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.