Call Center Representative at Livwell Pain Management LLC

Job Description:

Latest job information from Livwell Pain Management LLC for the position of Call Center Representative. If the Call Center Representative vacancy in West Haven matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Livwell Pain Management LLC for the position of Call Center Representative below matches your qualifications.

Job Description

Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.Responsibilities

• Receive inbound calls and place outbound calls
• Identify the reason for the customers call, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Upsell products and services when appropriate
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions

• High school diploma/GED
• Previous experience as a Call Center Representative in a medical office is preferred
• Excellent phone and verbal communication skills
• Understanding of active listening techniques
• Knowledge of medication, insurances etc.
• Bilingual- English and Spanish
• Ability to work well under pressure
• Highly organized with the ability to prioritize projects and manage time effectively

Job Info:

• Company: Livwell Pain Management LLC
• Position: Call Center Representative
• Work Location: West Haven
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Call Center Representative at the office West Haven above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.