Dispatcher at Waste Management

Job Description:

Latest job information from Waste Management for the position of Dispatcher. If the Dispatcher vacancy in Elizabeth matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Waste Management for the position of Dispatcher below matches your qualifications.

Stericycle is now part of WM To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release!

I. Job Summary
Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.
II. Essential Duties and Responsibilities

• Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
• Provides highest level of customer service to all customers in line with Customer 1st objectives
• Monitor, process, and escalate SFDC cases to supervisor
• Assist walk-in customers
• Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
• Reviews driver's paperwork and files paperwork
• Review and updates routes, new customers based on daily communication, reroutes existing customers as required
• Ensures that routes are balanced daily
• Assists Trans Supervisor/Manager as needed/directed
• Update SAP data / notes
• Communicate performance standards and objectives
• Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
• Always maintains a safe and compliant workplace
• In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
• Perform other duties and responsibilities, as assigned

III. Qualifications
A. Required Qualifications

• High School Diploma or equivalent
• 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service

B. Preferred Qualifications
-

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Monday- Friday 11 am-7:30 pm

DL Required $ 22.25 an Hour

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Job Info:

• Company: Waste Management
• Position: Dispatcher
• Work Location: Elizabeth
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Dispatcher at the office Elizabeth above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.