| Position | Implementation and Support Specialist - |
| Posted | 09 Jul 2026 |
| Expired | 08 Aug 2026 |
| Company | Ideagen |
| Location | United States | US |
| Job Type | Full Time |
Latest job information from Ideagen for the position of Implementation and Support Specialist -. If the Implementation and Support Specialist - vacancy in United States matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ideagen for the position of Implementation and Support Specialist - below matches your qualifications.
Location- Colombia
Department - Professional Services
Benefits -Benefits at Ideagen
Salary - To be discussed at next stage
The Implementation & Support Specialist is a technically versatile role at the intersection of software implementation, data quality, and client support. The person in this role configures and maintains Ideagens environmental software solutions, provides technical support to clients and internal teams, ensures the reliability and quality of environmental data through QA/QC processes, and builds reporting tools and dashboards. This role operates with a high degree of autonomy and serves as a direct technical reference for assigned client accounts.
Responsibilities: Bachelor's degree in Environmental Engineering, Systems Engineering, Electronic Engineering, Data Science, or related field.
35 years of experience in technical support, software implementation, or data quality roles in SaaS or technology environments.
Experience with environmental monitoring platforms or industrial IoT solutions: desirable.
Solid understanding of data pipelines, integrations, and calculated metrics.
Data visualization tools (e.g. Power BI or similar): advanced level required.
Scripting or programming for data processing and automation (e.g. Python or equivalent): strongly desirable.
Experience with ticket management systems and SLA compliance.
Strong documentation and communication skills.
Detail-oriented, analytical mindset, and strong sense of urgency.
Advanced English required.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
Were building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, youll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
#LI-COLOMBIA
#IND-MP
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