Latest job information from Sportsfield Specialties for the position of IT & Systems Coordinator. If the IT & Systems Coordinator vacancy in Mocksville matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Sportsfield Specialties is seeking an IT & Systems Coordinator to serve as first-line technology support for our NC location while acting as a liaison for the Development and Marketing teams. This role is critical to maintaining operational continuity onsite and ensuring Development and Marketing teams remain supported. If your skills, experience, and qualifications match those in this job overview, do not delay your application. *Responsibilities include but not limited to:* *Onsite IT Support - NC (Primary Responsibility)* * Serve as the first point of contact for all onsite IT-related issues (Level 1 support) * Troubleshoot and resolve issues involving: * Windows, workstations and laptops * Printers, peripherals, and mobile devices * Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * User accounts, MFA, password resets, and access requests * Wired and wireless network connectivity * Perform workstation setup, imaging, onboarding, offboarding, and hardware refreshes * Monitor IT systems and applications for performance or reliability issues * Escalate complex issues to senior IT staff as appropriate * Maintain accurate documentation, asset records, and service ticket updates *Development & Marketing Team Support* * Provide technical support for tools, platforms, and workflows used by Development and Marketing teams * Assist with application access, permissions, configuration, and troubleshooting * Support testing, validation, and basic quality assurance activities as requested * Act as a technical liaison between IT and business teams to help translate needs into actionable solutions * Ensure technology issues are identified early and resolved before impacting productivity *Operational & Process Responsibilities* * Document procedures, troubleshooting steps, and system changes * Identify recurring issues and recommend improvements to processes or configurations * Assist with asset tracking and inventory management * Help enforce IT standards, security best practices, and device policies * Participate in additional IT initiatives and projects as business needs evolve *Required Qualifications* _Skills_ * Strong troubleshooting and problem-solving abilities * Ability to work independently and collaboratively in a fast-paced environment * Excellent organizational skills and attention to detail * Ability to manage multiple priorities in a deadline-driven setting * Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users *Experience & Education* * Associate degree in a related field or equivalent hands-on experience * 1-3 years of experience in an IT support, service desk, or technical support role * Practical experience supporting end users in a Windows environment *Preferred Qualifications* * Experience supporting multiple business systems teams * Familiarity with CRM, CMS, SaaS platforms a plus * Basic understanding of networking and security best practices * Relevant certifications (CompTIA A+, Network+, Microsoft, etc.) *Salary Range: $63K- 65K/yr.* The salary range indicated represents the minimum and maximum range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill, and education as they relate to the position's qualifications, and internal equity. The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, paid holidays, overtime opportunities, and many more. Sportsfield Specialties, Inc. is an Affirmative Action, Equal Opportunity Employer. Authorization to work in the U.S. is a precondition of employment. xawqmyg We do not sponsor employment visas. Job Type: Full-time Pay: $63,000.00 - $65,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Tuition reimbursement * Vision insurance Education: * Associate (Preferred) Ability to Commute: * Mocksville, NC 27028 (Preferred) Work Location: In person
Job Info:
Company: Sportsfield Specialties
Position: IT & Systems Coordinator
Work Location: Mocksville
Country: US
How to Submit an Application:
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