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Communication Operator at Kaiser Permanente

Position Communication Operator
Posted 06 May 2026
Expired 05 Jun 2026
Company Kaiser Permanente
Location Fremont | US
Job Type Full Time

Job Description:

Latest job information from Kaiser Permanente for the position of Communication Operator. If the Communication Operator vacancy in Fremont matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Kaiser Permanente for the position of Communication Operator below matches your qualifications.

Job Summary: Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required. Essential Responsibilities: + Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel. + Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service. + Receives and routes incoming calls to appropriate stations. + Pages medical center personnel. + Responds to callers inquiries concerning patient condition and other requests for information. + Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and Code Blue). Documents events in logs or in on-line database. + Performs various clerical duties such as listings of on-call personnel and listing of beeper personnel; distribution of brochures and mailings. + Records and processes requests for telephone equipment repair. Reports equipment malfunctions to appropriate personnel. + Performs other related duties as required. + Supervisory Responsibilities: This job has no supervisory responsibilities. Basic Qualifications: Experience + Minimum one (1) year of multi-line telephone experience. + Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education + High School Diploma/GED. License, Certification, Registration + N/A Additional Requirements: + Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write basic correspondence. + Ability to effectively present information in one-on-one and small group arrangements to customers, clients, and other incumbents of the organization. + Must be willing to work in a Labor Management Partnership environment. + Also refer to Position Specifications outlined in the appropriate collective bargaining agreement. + Must pass typing test of 25WPM. Preferred Qualifications: + N/A COMPANY: KAISER TITLE: Communication Operator LOCATION: Fremont, California REQNUMBER: 1412526 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Job Info:

  • Company: Kaiser Permanente
  • Position: Communication Operator
  • Work Location: Fremont
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Communication Operator at the office Fremont above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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