Front Desk Agent at Hotel Henrietta

Position Front Desk Agent
Posted 14 May 2026
Expired 13 Jun 2026
Company Hotel Henrietta
Location New Orleans | US
Job Type Full Time

Job Description:

Latest job information from Hotel Henrietta for the position of Front Desk Agent. If the Front Desk Agent vacancy in New Orleans matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hotel Henrietta for the position of Front Desk Agent below matches your qualifications.

Job Summary: The Front Desk position is a vital member of the hotel team, overseeing guest arrivals and departures and generally being an excellent ambassador of the hotel. The front desk agent must have a firm grasp on what is happening in all parts of the hotel and be able to direct guests and answer questions. The front desk agent should also be knowledgeable of local attractions and be able to assist with navigation and questions about the city. The following description is not exhaustive, and we hope to see the role expand to include additional responsibilities within the hotel.


Core Tasks and Key Responsibilities

 HOSPITALITY: Cultivate a thriving culture of authentic hospitality for all stakeholders that support our business objectives and growth

  • Create a welcoming and hospitable environment for guests.
  • Greet every guest at the front desk in a friendly and service oriented manner
  • Stay apprised of daily hotel guest check ins and recognize and welcome as XXPs.
  • Recognize, welcome, and build rapport with hotel guests.
  • Demonstrate professionalism when speaking to guests and colleagues.
  • Communicate with management team regarding any guest issues or concerns
  • Multi-task and demonstrate athleticism when “finding the yes” for all guests within reason

OPERATIONAL DUTIES:

  • Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses
  • Properly answer guest inquiries with regards to hours of operation and special events information, along with basic operational information, menus, and reservations.
  • Act as a liaison between the guest, management, service staff, kitchen, and hotel staff, and communicate accordingly.
  • Assist with In Room Dining Orders
  • Work with efficiency and a sense of urgency while remaining composed. Multi-task with grace and poise.
  • Arrive on time and “floor-ready” for scheduled shifts while following dress code guidelines and standards.
  • Clock in and out for each scheduled shift and shift break.
If you're interested in the position and feel this job is right for you, please respond to this posting with your resume or reach out to our Rooms Division and Front Desk Manager, Brock Wilson, directly at .

More detail about Hotel Henrietta part of The Columns, please visit

Job Info:

  • Company: Hotel Henrietta
  • Position: Front Desk Agent
  • Work Location: New Orleans
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Front Desk Agent at the office New Orleans above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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